Shipping & Delivery Policy

1. No Physical Shipping

Our online courses are digital products. No physical product is shipped to the customer for an online course purchase.

Therefore, there are no physical shipping charges or delivery addresses required for digital course delivery unless separately stated.

2. Digital Course Delivery

After successful payment, purchased course access may be provided electronically through the website.

Course access may include recorded video lectures, downloadable educational materials, formulas, course documents, live Q&A information, and other digital educational resources included with the purchased course.

3. Six-Month Access

Where six-month access is specified, the access period begins on the date of successful purchase. Access remains available for six months from the purchase date, subject to the applicable course terms.

4. Technical Problems

If you have successfully purchased a course but cannot access it due to a technical issue, contact us through the contact facility on our website. We will make reasonable efforts to resolve genuine access problems.

5. Live Training

Where a course includes live question-and-answer sessions, information regarding the schedule will be communicated to enrolled students through the website, WhatsApp or other applicable communication channels.

6. Contact

For course-access or delivery-related questions, contact HOUSEHOLD PRODUCT ENTERPRISES (ROTANA) ISO 9001:2015 through the contact facility provided on our website.